bb89 Terms & Conditions
Please read these terms carefully before using our platform — they provide complete information about your rights and responsibilities.
1. General Information & Eligibility
The basic prerequisites for using the platform.
bb89 (hereinafter referred to as "Platform", "we", or "us") is an online casino and sports betting service provider. These terms and conditions ("Terms") form a legal agreement between bb89 and its users ("you" or "member").
By using our website or any of our services, you will be considered to have agreed to the following:
- You have read and understood the full text of these Terms.
- You agree to comply with these Terms.
- You are at least 21 years of age.
- The use of online betting services is legally permitted in the region where you reside.
- You are using this service personally for yourself, not on behalf of anyone else.
2. Account Registration & Identity Verification
Rules regarding membership.
Registration Requirements
To create an account at bb89, you must provide accurate and complete information. Each individual may create only one account. Creating multiple accounts is prohibited and may result in account closure.
- Provide your full legal name correctly
- Provide an active personal email address
- Confirm your correct date of birth
- Use a strong password
- Keep your credentials private — do not share them
Identity Verification
bb89 reserves the right to verify a member's identity at any time. We may request documents to ensure security and prevent fraud. bb89 reserves the right to hold withdrawals until identity verification is complete.
- Copy of national ID card or passport
- Proof of payment method (bKash, Nagad, Rocket)
- Proof of current address (if required)
- Selfie or live photo (if required)
Account Security
Keep your account password and login details completely confidential. You must not allow anyone else to use your account. If you suspect unauthorized access to your account, notify our support team immediately. bb89 is not responsible for misuse of your account if you fail to log out properly or share your password.
3. Deposits, Withdrawals & Payment Policy
All rules regarding financial transactions.
Deposit Rules
To deposit funds at bb89, we accept the following payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
- Only use a payment account registered in your name
- Depositing funds through a third party is prohibited
- Deposit amounts are credited to your account instantly
- Keep a record of transactions (screenshot or reference number)
Withdrawal Rules
The following conditions apply for withdrawing funds from bb89:
- The minimum withdrawal amount is ৳500.
- The withdrawal process is generally completed within 1 hour.
- Withdrawals must be made using the same payment method used for the deposit.
- Withdrawals may be delayed if identity verification is not complete.
- Withdrawals may be restricted until the wagering requirements of any active bonus are met.
- Additional verification may be required for suspicious or unusual transactions.
4. Bonus & Promotion Terms
Rules regarding the welcome bonus and other promotional offers.
Welcome Bonus
New members who make their first deposit at bb89 will receive a 120% first-deposit bonus, up to a maximum of ৳20,000.
Bonus Example
- Deposit ৳1,000 → ৳1,200 bonus → Total balance ৳2,200
- Deposit ৳34,000 → Maximum ৳20,000 bonus → Total balance ৳54,000
Wagering Requirements
The wagering requirement for the welcome bonus is 20x, calculated on the bonus amount only (not deposit + bonus).
General Bonus Terms
- A bonus is only usable in the account of the member to whom it was given.
- Claiming multiple bonuses from the same IP address, device, or household is prohibited.
- Bonus funds cannot be withdrawn directly; only winnings earned from a bonus can be withdrawn after the wagering requirements are met.
- Restrictions on bonus use may apply to certain game categories.
- bb89 reserves the right to modify or cancel any promotion.
- Accounts found to be exploiting bonuses may be closed.
- Each promotion has its own detailed terms, which are stated alongside that offer.
5. Betting & Gaming Rules
General rules for sports betting and casino games.
Sports Betting
bb89's sports betting section offers betting on cricket, football, kabaddi, and other popular sports. All bets are final once confirmed and cannot be changed.
- All bets are confirmed in real time
- If a bet is cancelled due to a technical error, funds will be refunded
- If an event is postponed or cancelled, the related bet will be considered void
- bb89's decision on odds determination is final
Casino Games
All casino games are operated using a certified Random Number Generator (RNG) technology. bb89 is committed to ensuring fair play.
- Game results are completely random and impartial
- The rules for each game can be found within the game itself
- In live casino games, the dealer's decision is final
- Abnormal winnings resulting from a software error may be voided
Prohibited Activities
The following activities are strictly prohibited and may result in account closure as well as legal action:
- Betting using bots or automated software.
- Bonus abuse or misuse of promotions.
- Creating multiple accounts.
- Participating in match fixing or any form of fraudulent activity.
- Using the platform for money laundering or illegal financial transactions.
- Attempting unauthorized access to other members' accounts.
- Attempting to breach the platform's security systems.
6. VIP Club & Cashback Program
Terms for weekly cashback and VIP benefits.
VIP Tiers & Weekly Cashback
bb89 operates a loyalty program consisting of four VIP tiers. The weekly cashback rate differs at each tier:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
Advancement to a VIP tier depends on a member's overall activity and regular participation. bb89 reserves the right to modify the VIP program terms at any time. Cashback is credited to your account on a fixed day each week.
7. Responsible Gaming & Self-Restriction
bb89's commitment to protecting players.
bb89 is deeply committed to responsible gaming. We believe that gaming is an enjoyable form of entertainment, but it should never become excessive.
You can set your own daily or weekly playing time limit.
Set a maximum deposit amount for a specific period.
Voluntarily suspend your account for a set period of time.
You can request to permanently close your account.
For more information and support on responsible gaming, visit our Responsible Gaming page or contact our support team.
8. Privacy & Data Protection
Policy on the collection and use of your personal information.
bb89 gives the highest priority to the security of your personal information. We keep all data secure using SSL encryption technology. Your information is never sold to third parties.
- The information you provide is used solely for account management, identity verification, and legal requirements.
- We use cookies — by using our website, you are agreeing to this.
- We may share information with authorities when required by law.
- You have the right to know how your data is being used.
- See our Privacy Policy for details.
9. Account Suspension & Closure
The circumstances under which an account may be closed.
Account Suspension by bb89
bb89 may suspend or terminate an account without prior notice for any of the following reasons:
- Any violation of these terms and conditions.
- Creating an account with false or incomplete information.
- Evidence of fraudulent activity.
- Bonus abuse or creating multiple accounts.
- Legal investigation or instruction from authorities.
- Using the account from a restricted region.
Account Closure by Member
You may voluntarily close your account at any time. To do so, contact our support team. Please complete all withdrawals before closing your account. Any active bonuses will be cancelled.
10. Complaints & Dispute Resolution
How to get a resolution if you have a problem.
bb89 takes all member complaints seriously. Please follow the process below to resolve any issue or dispute:
- Step 1: Contact our 24/7 live chat support and describe the issue in detail.
- Step 2: If the issue is not resolved via live chat, send a written complaint to [email protected].
- Step 3: After receiving your email, our team will review the matter and inform you of their decision.
- Final Decision: bb89's decision on game results and technical matters will be considered final.
11. Limitation of Liability
The scope of bb89's legal responsibilities.
bb89 is not liable for any financial loss in the following circumstances:
- If a bet or game is left incomplete due to an internet disconnection
- If the service is disrupted due to third-party server or network issues
- If loss occurs due to user negligence or error
- If loss occurs as a result of sharing account credentials with others
- In the event of legal complications arising from using the service from a restricted area
12. Changes & Updates to Terms
Important information regarding this document.
bb89 reserves the right to update or change these rules and terms and conditions at any time. For significant changes, we will endeavour to notify members by email or via a notice on the platform.
- If you continue to use the platform after any changes, you will be considered to have agreed to the new terms.
- Visit this page regularly to stay informed about updates.
- The date of any change will be noted at the top of the page under the "Last Updated" section.
- If you do not agree to the new terms, you may request to close your account.
If you have any questions about these terms and conditions, please contact us:
24/7 live chat support is also available — go to the bb89 Login page and sign in to your account.